Design Research – Thinking Through Making
Bas Raijmakers gave a presentation on Design Research – thinking through making at UX Hong Kong 2012, the gathering for primarily Asian practitioners of UX design organized by our Reach-partner Apogee....
View ArticleService Innovation: facilitated by STBY
STBY enjoyed running a successful workshop last month at PICNIC’s mash-up event in Amsterdam. The workshop focused on some of the Design Research processes we employed during the project we designed...
View ArticleFrom Field Stories to Strategic Design
Based on their workshop at the service design conference in Paris in October 2012, Bas Raijmakers, Geke van Dijk from STBY and Katherine Gough from Nokia Design wrote a paper for the latest edition of...
View ArticleDesign Documentaries Workshop Presentation
At the UX Hong Kong conference 2012, Bas Raijmakers ran a workshop on design documentaries, working with 50 participants to explore some Golden Rules for using film in design research. This workshop...
View ArticleService Design & Multichannel Customer Journeys
At the latest UX Hong Kong conference in February 2012, Geke van Dijk presented a talk on ‘Service Design: Co-production at the moment of thruth‘ and a workshop on ‘Multichannel Customer Journeys:...
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